Who we are

First Impression designs, develops and implements audiovisual concepts and solutions. We digitize spaces by combining digital signage and audiovisual technology with (interactive) content. This is how we connect people, moments and brands. We work with leading clients such as Basic-Fit, Rituals, Volvo, KPN, Jumbo and SPAR. With a team of over 220 experience experts, our AVenturers®, we put everything under the sign of experience. It’s all about experience.

Besides the unique projects, what makes First Impression truly unique is the culture. We have an open and flat organization, filled with professionals who work with great passion. There is plenty of room for personal responsibility and personal development.

Your mission as a Resource Planner

As a Resource Planner you are responsible within team Planning for the deployment of our Technicians. You continuously monitor the balance between quality, efficiency and availability and interact daily with Project Managers and your fellow Planners. Together you ensure that the right people are scheduled for the right projects and that everything is right down to the last detail.

Technicians schedule on appropriate client projects based on their expertise and skillset. Our Installation Technicians realize impressive audiovisual projects on-site at clients’ facilities. The Service Technicians provide first-class service and quick solutions when needed. You know exactly who is at his best where and adjust the planning accordingly. This way, projects are installed within the set deadlines and service requests are dealt with efficiently.

Within this function, you know how to keep an overview, you communicate clearly with both internal and external stakeholders and you always think two steps ahead. Does something come up that makes the route run differently than previously planned? Then you always think in terms of possibilities and you know how to get your colleagues to go along with the solution you propose.

What do you bring?

  • Accurate planning and error-free administration are in your DNA. You have proven experience as a (Resource) Planner or in another coordinating role and know exactly what is involved in efficiently deploying people.
  • You communicate clearly and professionally. You have an excellent command of both the Dutch and English languages and switch effortlessly between them, in both written and oral communication.
  • Thanks to your empathy and clear communication style, Technicians know what to expect from you and are willing to go the extra mile when needed.
  • Does something go differently than planned? You stay calm, think ahead and come up with a solution immediately. You oversee the whole and anticipate quickly.
  • Experience within the AV industry is a nice fit. Experience in a technical or logistics environment is just as fitting.

What we offer you

You will receive an excellent salary, fully aligned with your skills and added value. Our compensation model is based on this. After a few conversations, we can form a good picture of you and your value, allowing us to compensate you appropriately. Would you like an estimate in advance? Feel free to call us.

In addition to an attractive salary, we offer the following benefits:

  • Vacation Days: enjoy 25 vacation days (for a 40-hour work week) with the option to purchase an additional 5 days each year.
  • Vacation pay: receive 8% vacation pay to make your vacation plans even more fun.
  • Beneficial pension scheme: we contribute 50% of your pension premium, allowing you to enjoy your future carefree.
  • Travel allowance: you will receive €0.23 per kilometer for commuting, starting from the first kilometer, regardless of whether you travel by bike, public transport or car.
  • Personal development: through our First Academy, you will have the opportunity to shape your own growth path.
  • High-quality onboarding program: a comprehensive and structured onboarding program to give you a flying start, but most importantly, to make you feel at home quickly.
  • Flexible working hours: for a healthy work-life balance.
  • Focus on your vitality: twice a year we organize a First Fit Week to support and encourage your well-being.
  • Independence and participation: work in a position with room for your ideas and suggestions for improvement.
  • Unique projects: work on extraordinary experiences for major clients and well-known brands in a close-knit team.
  • iPhone and laptop:top equipment to do your work nicely.

While working at First Impression is, above all, a lot of fun, you also receive plenty in return for your effort and contributions. We value our employees highly, which is why we act on that. It’s no surprise that we have been named Best Managed Company two years in a row. We have also received a special award for our organizational culture, something we are, of course, very proud of.