Project Manager Retail

Who we are?

First Impression designs, develops, and implements audiovisual concepts and solutions. We digitize physical spaces by combining digital signage and audiovisual technology with (interactive) content. In doing so, we connect people, moments, and brands. We work with leading clients such as Basic-Fit, Rituals, Volvo, KPN, Jumbo, and SPAR. With a team of over 230 experience experts, our AVenturers®, we dedicate everything to experience. It’s all about experience.    

What truly makes First Impression unique is our culture. We have an open and flat organizational structure, filled with passionate professionals. There is plenty of room for personal responsibility and professional growth.

What will you do as a Retail Project Manager

As a Retail Project Manager, you’ll be responsible for implementing audiovisual concepts for leading retail brands such as Rituals and Basic-Fit. One concept, dozens or even hundreds of locations, and many different parties that need to work together. You provide the structure, monitor progress, and keep everyone on track.

You’ll receive a detailed scope of work from the account manager and, from that point on, take charge of the project’s execution. You’ll work within one of our client teams, where you’ll collaborate with colleagues to carry out our clients’ projects. In doing so, you’ll constantly coordinate between internal departments and external parties such as contractors, installers, and suppliers.

The main challenge lies in managing numbers, schedules, and the various parties involved. You don’t need to be a technical specialist, but you should have a sufficient understanding of audiovisual technology to ask the right questions and ensure that the concept is properly executed at every location.

Your daily duties include:

In short, this is a dynamic role in which you’ll constantly be moving between the office, the warehouse, and project sites. One moment you’ll be planning for dozens of locations, and the next you’ll be on-site for the start or completion of a project.

You as a person

You value structure and perform best when there’s a lot going on at once. You’re able to switch quickly between different parties, maintain an overview, and ensure that agreements are honored.

What defines you:

• Responsibility: You take the lead and ensure that agreements are fulfilled
• Strong communication skills: you bring different parties together and communicate clearly
• Flexible: You can easily adapt when a schedule or situation changes
• Staying on top of things in a dynamic environment: multiple locations, schedules, and parties? You’ve got it under control
• Problem-solver: You identify bottlenecks and quickly come up with a solution
• Customer-focused: You understand how important consistent execution and experience are to our customers

It’s all about (your) experience

You have:

• At least 5 years of experience in project management and/or a logistics or operations coordination role
• Experience coordinating multiple locations, projects, or external parties
• Experience managing or coordinating external suppliers, installation companies, or construction teams is a plus
• An interest in retail, retail brands, and the dynamics of working across multiple locations
• Excellent organizational and communication skills
• And you are:
• Stress-resistant and able to maintain a clear overview even during busy periods
• Fluent in Dutch and English, both verbal and written. Frans is een pre.

What we have to offer you

You will receive an excellent salary, fully aligned with your skills and added value. Our compensation model is based on this. After a few conversations, we can form a good picture of you and your value, allowing us to compensate you appropriately. Would you like an estimate in advance? Feel free to call us.      

In addition to an attractive salary, we offer the following benefits:

• Vacation Days: enjoy 25 vacation days (for a 40-hour work week) with the option to purchase an additional 5 days annually.
• Vacation pay: receive 8% vacation pay to make your vacation plans even more fun.
• Beneficial pension scheme: we contribute 50% of your pension premium, so you can enjoy your future carefree.
• Travel allowance: you will receive €0.23 per kilometer for commuting from the first kilometer, regardless of whether you travel by bike, public transport or car.
• First lease bike: we make sustainable travel easier and offer the opportunity to participate in our Lease a Bike scheme.
• Personal development: through our First Academy, you will have the opportunity to shape your own growth path.
• High-quality onboarding program: a comprehensive and structured onboarding program to give you a flying start, but most importantly, to make you feel at home quickly.
• Flexible working hours: for a healthy work-life balance.
• Focus on your vitality: twice a year we organize a First Fit Week to support and encourage your well-being.
• Independence and participation: work in a position with room for your ideas and suggestions for improvement.
• Unique projects: work on extraordinary experiences for major clients and well-known brands with-in a close-knit team.
• Phone and laptop: you have the choice of top equipment from various brands to do your work finely.

While working at First Impression is, above all, a lot of fun, you also receive plenty in return for your effort and contributions. We value our employees highly, which is why we act on that. It’s no surprise that we have been named Best Managed Company two years in a row. We have also received a special award for our organizational culture, something we are, of course, very proud of.