Our impact objective

We minimize the impact on our planet. In fact, we are raising the bar and are 124% committed to keep challenging the status quo and flip the entire industry. We strongly believe that this is the only way, not only to reduce negative impacts on the environment, but also to contribute to a positive impact on people and society.

B the change

As of November 2024, First Impression is officially certified as a B Corp. This recognition highlights our commitment to setting high standards in sustainability, transparency, and accountability. We continue to challenge and transform the industry, creating lasting impressions that go beyond our work.

B Corp impact

Smart service

Our smart service solution helps detect abnormalities, which are then automatically resolved or reported to our 1st or 2nd line remote support technicians. Around 80% of service problems are solved remotely within a few hours. Super fast and with significant savings in travel time, costs and environmental impact. All hardware within our Network Operations Center is visible to our service team, giving them a perfect overview of how the systems are operating. This also makes it much easier to link customer data to hardware. As a result, we use power more intelligently, adjusting operation to opening hours, for example. When the shop is closed, the displays turn off automatically.

Smart deployment

We have developed a method whereby smart implementation tooling realises perfectly executed installations, worldwide. Close to home with our own team of technicians, as well as through local installers to whom we provide remote support in real-time. This means fewer travel movements for in-house installers resulting in a reduction of our CO2 emissions. All our solutions leave our warehouse fully prepared to specifications. This also reduces time on site and increases accuracy.

A more sustainable alternative

To help you make informed decisions and commit to both your and our sustainability goals, we evaluate applications based on energy savings and carbon footprint, and provide advice on more sustainable alternatives when appropriate. You are in complete control at every step.

Sustainable change in the chain

We have realized sustainable product improvements for major brands such as LG, Elo, Absen, Ecler and Samsung. We set the bar high and do not wait for change; we choose to be the change. We have a ‘think big, start small’ mindset and innovation is not just a topic on our agenda, it is at our core. It is what we do and who we are. It is what drives and connects us AVenturers®.

A positive & sparkling workplace

We offer a workplace where you can gain experience in the broadest possible sense. We choose to be a positive and sparkling place, where people explore new possibilities and do business with a smile. A place where you can develop yourself and be a source of inspiration for families, friends and communities. In this way, we are able to astound the world around us. That’s how we make first impressions last.

Join us

Working together for a better world