Who we are

First Impression designs, develops and implements audiovisual concepts and solutions. We digitize spaces by combining digital signage and audiovisual technology with (interactive) content. This is how we connect people, moments and brands. We work with leading clients such as Basic-Fit, Rituals, Volvo, KPN, Jumbo and SPAR. With a team of over 220 experience experts, our AVenturers®, we put everything under the sign of experience. It’s all about experience.

Besides the unique projects, what makes First Impression truly unique is the culture. We have an open and flat organization, filled with professionals who work with great passion. There is plenty of room for personal responsibility and personal development.

What will you do as Account Support

You act as the first point of contact for our international customers. Moreover, you take over a considerable part of the administrative tasks from the sales managers. You support in processing orders and preparing quotations and contracts.

In addition, you carefully monitor the order monitor and take care of the invoicing of international AV projects. Besides being the point of contact for external contacts, you also help organize internal meetings and answer questions from colleagues by email and phone. As a result, you maintain frequent contact with various teams within First Impression, such as Finance, Project Management and Service.

It’s all about (your) experience

What you fulfill:

  • You have completed an education in commerce or administration at at least MBO4 level.
  • Several years of work experience in a similar position within business services is highly desirable.
  • You are proficient in the English language both orally and in writing.
  • Thanks to your experience, you are used to working in a structured way and have knowledge of ERP systems.
  • Accuracy and reliability are characteristic of you.
  • Your ability to prioritize is excellent, even on hectic days.
  • You communicate in a constructive and positive manner.
  • Last but not least, you feel comfortable in a dynamic market and organization.

What we offer you

You will receive an excellent salary, fully aligned with your skills and added value. Our compensation model is based on this. After a few conversations, we can form a good picture of you and your value, allowing us to compensate you appropriately. Would you like an estimate in advance? Feel free to call us.  

In addition to an attractive salary, we offer the following benefits:

  • Vacation Days: enjoy 25 vacation days (for a 40-hour work week) with the option to purchase an additional 5 days annually.
  • Vacation pay: receive 8% vacation pay to make your vacation plans even more fun.
  • Favorable pension plan: we contribute 50% of your pension premium, so you can enjoy your future carefree.
  • Travel allowance: you will receive €0.23 per kilometer for commuting from the first kilometer, regardless of whether you travel by bike, public transport or car.
  • Personal development: Through our First Academy, you will have the opportunity to shape your own growth path.
  • Quality onboarding program: a comprehensive and structured onboarding program to provide you with a jump start, but most importantly to make you feel at home quickly.
  • Flexible working hours: for a healthy work-life balance.
  • Attention to vitality: twice a year we organize a First Fit Week to support and encourage your well-being.
  • Independence and participation: work in a position with plenty of room for your ideas and suggestions for improvement.
  • Unique projects: work on extraordinary experiences for major clients and well-known brands in a close-knit team.
  • iPhone and laptop:top equipment to do your work nicely.

While working at First Impression is, above all, a lot of fun, you also receive plenty in return for your effort and contributions. We value our employees highly, which is why we act on that. It’s no surprise that we have been named Best Managed Company two years in a row. We have also received a special award for our organizational culture, something we are, of course, very proud of.