Who we are        

First Impression designs, develops and implements audiovisual concepts and solutions. We digitize spaces by combining digital signage and audiovisual technology with (interactive) content. This is how we connect people, moments and brands. We work with leading clients such as Basic-Fit, Rituals, Volvo, KPN, Jumbo and SPAR. With a team of over 220 experience experts, our AVenturers®, we focus on experience. It’s all about experience.

Besides the unique projects, what makes First Impression truly unique is the culture. We have an open and flat organization, filled with professionals who work with great passion. There is plenty of room for personal responsibility and personal development.

What does your role look like?

As Manager Internal IT & Business Improvement, you are responsible for the operational management of three key domains within First Impression: IT & Security, Business Improvement, and Support. You ensure everything runs smoothly and that the organization is prepared for the future.

You will lead an enthusiastic team of IT, application, and integration specialists. Together, you’ll build a secure and reliable IT environment, smart improvements in processes and systems, and a support department that helps everyone quickly and effectively. This way, you directly contribute to a smarter, safer, and more efficient organization.

What will you do?

  • Leadership & Team Development: You lead, inspire, and coach your team. You create a positive working environment where collaboration, professionalism, and ownership thrive.
  • IT & Security: You ensure proper system management, deliver projects, and safeguard policies to keep our IT environment secure and future-proof. For you, security is not a separate task, but a natural part of everyday work.
  • Business Improvement: Based on the multi-year plan, you realize improvement projects for processes, systems, and collaboration. With your fresh perspective and project management skills, you make our way of working smarter and more efficient every day.
  • Support: You ensure colleagues always receive quick and expert support with IT- and application-related questions or challenges. In doing so, you make a real difference in the daily work experience at First Impression.
  • Strategy & Direction: In both your projects and daily work, you safeguard the alignment between IT, security, business improvement, and support while ensuring your direction matches First Impression’s ambitions.

It’s all about (your) experience

You are an experienced professional with a clear vision and a natural leadership style. You have a strong affinity with technology and know how to grow and strengthen a team. You bring:

  • Experience in leading teams within IT, security, or process improvement.
  • The ability to translate strategic plans into tangible results.
  • A coaching leadership style that empowers people and strengthens teams.
  • Practical knowledge of IT and security policies, plus experience with organizational improvement projects.
  • An analytical mindset and the ability to make data-driven decisions.
  • Strong communication skills: you switch effortlessly between technical and non-technical colleagues.
  • Knowledge of relevant IT security and data regulations.

What we offer you

You will receive an excellent salary, fully aligned with your skills and added value. Our compensation model is based on this. After a few conversations, we can form a good picture of you and your value, allowing us to compensate you appropriately. Would you like an estimate in advance? Feel free to call us.  

In addition to an attractive salary, we offer the following benefits:

  • Vacation Days: enjoy 25 vacation days (for a 40-hour work week) with the option to purchase an additional 5 days each year.
  • Vacation pay: receive 8% vacation pay to make your vacation plans even more fun.
  • Beneficial pension scheme: we contribute 50% of your pension premium, allowing you to enjoy your future carefree.
  • Travel allowance: you will receive €0.23 per kilometer for commuting, starting from the first kilometer, regardless of whether you travel by bike, public transport or car.
  • Personal development: through our First Academy, you have the opportunity to shape your own growth path.
  • High-quality onboarding program: a comprehensive and structured onboarding program to give you a flying start, but most importantly, to make you feel at home quickly.
  • Flexible working hours: for a healthy work-life balance.
  • Focus on your vitality: twice a year we organize a First Fit Week to support and encourage your well-being.
  • Independence and input: work in a position with room for your ideas and suggestions for improvement.
  • Unique projects: work on extraordinary experiences for major clients and well-known brands with-in a close-knit team.
  • IPhone and laptop: top-quality equipment to help you do your work well.

While working at First Impression is, above all, a lot of fun, you also receive plenty in return for your effort and contributions. We value our employees highly, which is why we act on that. It’s no surprise that we have been named Best Managed Company two years in a row. We have also received a special award for our organizational culture, something we are, of course, very proud of.