Who we are

First Impression designs, develops, and implements audiovisual concepts and solutions. We digitize physical spaces by combining digital signage and audiovisual technology with (interactive) content. In doing so, we connect people, moments, and brands. We work with leading clients such as Basic-Fit, Rituals, Volvo, KPN, Jumbo, and SPAR. With a team of over 230 experience experts, our AVenturers®, we dedicate everything to experience. It’s all about experience.

What truly makes First Impression unique is our culture. We have an open and flat organizational structure, filled with passionate professionals. There’s plenty of room for personal responsibility and professional growth.   

Your AVenture® as an HR Support Coordinator

A strong HR organization starts with a solid foundation. As an HR Support Coordinator, you’ll ensure that our HR administration and processes are well-managed. Whether an employee has a question, a manager is facing an issue, or a process isn’t running smoothly, you’ll make sure it gets addressed, involve the right people, and ultimately get it resolved.

At the same time, you look beyond day-to-day operations. You recognize when something is unnecessarily complicated or could be improved, and then take action. It’s not just about coming up with a good idea, but figuring out what’s needed, bringing the right people on board, and making sure it actually works.

One day you might be working on a contract amendment or responding to an employee’s question; the next, you’ll be diving into an HR process that could be streamlined. It’s precisely that combination that makes this role so interesting.

What will you be doing?

Day-to-day HR support is an important part of your job. This includes administrative tasks related to new hires, promotions, and departures, drafting documents, and processing changes in our HR systems. Employees and managers can come to you with questions about HR processes and employment terms.

Our HR processes are also constantly evolving. We identify bottlenecks and turn them into practical improvements. This might involve simplifying a process, drafting a work instruction, or optimizing our HR system. For you, a good idea isn’t a success until it actually works in practice.

The vehicle fleet also falls under your responsibility. You’ll maintain contact with employees, managers, and the leasing company to ensure that orders, changes, and replacements are properly handled.

In addition, there are regular HR projects and implementations. Whether it’s a new policy, a different vendor, or a change to an HR system, you’ll help ensure these are implemented successfully. Actions and agreements remain clearly tracked, and the colleagues involved know exactly what is expected of them.

First Impression also operates internationally. As a result, you’ll deal with HR issues outside the Netherlands. You’ll assist with the HR administration of our foreign entities and coordinate with international payroll partners and other external parties.

Who will you be working with?

You’ll be part of our Talent Team, alongside an HR Manager, two HR Business Partners, and another HR Support colleague. Together, you’ll ensure that our employees are well supported and that our HR organization remains aligned with First Impression.

In addition, you’ll regularly work with external partners in areas such as Recruitment and Learning & Development, payroll, insurance, and mobility.

Who are you?

You’re someone who likes to get things organized. Keeping track of the big picture, taking responsibility, and figuring out how to do things smarter along the way, that’s what energizes you.

You don’t have to wait for everything to happen. If something can be done better, you see it and take action. First, you figure out what’s needed, bring in the right people, and then make sure it gets done.

Handling multiple tasks at once is no problem for you. You set priorities easily, keep others on track, and know when coordination is needed. At the same time, you’re perfectly capable of working independently.

You feel at home in a dynamic environment where not everything is set in stone. Freedom and responsibility suit you well. You take the initiative, think in terms of solutions, and ensure that agreements are honored.

What do you bring to the table?

We value a solid foundation in HR support. You already have a few years of experience in HR and understand what day-to-day work entails. At the same time, we look beyond your experience on paper. Curiosity, a sense of ownership, and the drive to make things better are just as important to us.

What do you bring to the table?

  • HBO-level work and thinking skills, preferably with a background in HRM, Human Resources & Labor, or a comparable field of study.
  • A few years of experience in HR support, HR administration, or a similar coordinating role.
  • Experience with HR systems and personnel administration.
  • Experience with process improvement is a plus. More importantly, you should be able to identify areas for improvement and take concrete action to address them.
  • Knowledge of Dutch labor law.
  • You’re naturally meticulous in your work, without losing sight of the big picture.
  • Strong communication skills and the ability to easily connect with employees, managers, and external parties.
  • You set the right priorities, keep relevant colleagues in the loop, and know when to consult others and when to move forward independently.
  • Proficiency in Dutch and English.

What we have to offer you

You’ll receive an excellent salary, fully tailored to your skills and the value you bring. Our compensation model is based on this. After a few interviews, we’ll have a good understanding of who you are and what you bring to the table, so we can compensate you appropriately. Would you like an estimate in advance? Feel free to call us.      

In addition to an attractive salary, we offer you the following benefits:     

  • Vacation days: enjoy 25 vacation days (based on a 40-hour workweek) with the option to purchase 5 additional days each year. 
  • Vacation pay: receive 8% vacation pay to make your vacation plans even more enjoyable. 
  • Beneficial pension scheme: we contribute 50% of your pension premium, so you can look forward to your future with peace of mind. 
  • Travel allowance: you’ll receive €0.23 per kilometer for your commute starting from the first kilometer, regardless of whether you travel by bike, public transportation, or car. 
  • First lease a bike: we make sustainable travel easier and offer you the opportunity to participate in our Lease a Bike program.
  • Personal development: through our First Academy, you’ll have the opportunity to shape your own path to growth. 
  • High-quality onboarding program: a comprehensive and structured onboarding program to give you a flying start, but most importantly, to make you feel at home quickly.
  • Flexible working hours: for a healthy work-life balance.
  • Focus on your vitality: twice a year we organize a First Fit Week to support and encourage your well-being.
  • Independence and participation: work in a position with room for your ideas and suggestions for improvement.
  • Unique projects: work on extraordinary experiences for major clients and well-known brands with-in a close-knit team.
  • Phone and laptop: you have the choice of top equipment from various brands to do your work finely.

Working at First Impression is not only a lot of fun, you get a lot in return. Our employees are truly central to us. We have not been named Best Managed Company two years in a row for nothing, with a special award for our corporate culture.