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Part of our 360º approach
First Impression Network Operations Center
Digital signage is seen as a business-critical part of the organisation. A black screen has immediate consequences, which is why our service goes beyond installation. In our Network Operations Center, we can resolve most service calls remotely, often before your customer or visitor even notices.
Sustainable solution
Our Network Operations Center – NOC – and customized smart services make a difference. 80% of service calls are resolved remotely. This ensures quick solutions while reducing travel time, costs and environmental impact. Large-scale and international roll-outs placed in a whole new light. For our business, for our clients’ businesses and for our planet.
99% uptime
No more black displays thanks to our accurate warning system. Where technically possible, all hardware is connected to our NOC. We can read and interpret all the data that come into our NOC. This means we know immediately if there is an inconsistency in temperature, brightness, status and more. In most cases, we see and solve a problem before the customer even notices.
Smart service
Proactive, remote support from our headquarters. Driven experts in the best, multilingual, service teams. Always available to provide support remotely, but also quickly at your location if needed. You have nothing to worry about. Our smart monitoring technologies and systems ensure that your solution always works.
OUR 360º APPROACH
Our smart services approach is only part of our 360º approach. We also provide a creative concept with rock-solid design and the best technical basis for our solutions. Smart roll-out and advanced campaign management. Thanks to real-time remote monitoring, your solution is guaranteed 99% uptime.
Book a tour of our experience center
Come and discover for yourself how we ensure maximum uptime through our smart services. And how our proactive monitoring helps your organisation maximise performance. Immerse yourself in the world of experience and technology during an inspiring tour of our experience center provided by one of our experts. One thing is certain: you will go home full of knowledge, energy and inspiration!
